Verified 21+
The mobile credential proves the guest is 21 or older.
Staff action: Proceed according to venue policy.
Mobile ID age verification for doors and registers
LaurelID turns the driver's license in a customer's phone into a fast, private answer at the door or the register: Verified 21+, Under 21, or Unable to verify. Your staff never see, and your business never holds, the person's name, birth date, photo, address, or ID number.
Available now for mobile driver's licenses from 13 states and Puerto Rico, in Apple Wallet and Google Wallet, on Elo M51.
01 · Outcomes
Under 21 is a successful check, not an error. Uncertainty is never rounded into a pass: when the phone cannot prove the answer, staff use the procedure they already have.
The mobile credential proves the guest is 21 or older.
Staff action: Proceed according to venue policy.
The credential successfully proves the guest is not 21 or older.
Staff action: Refuse according to venue policy.
The verifier could not complete a trustworthy mobile-ID check.
Staff action: Use the approved manual procedure.
02 · Why a business pays for this
A state's own verifier app can read that state's ID on a staff member's phone. A business needs more than a reader.
A purpose-built device, not a staff phone. Add one from the console in three steps; it is ready in about two minutes.
Whether each location can verify, which verifier needs attention, and what to do about it.
The decision is made on the verifier. Checks continue through an outage and counts catch up afterwards.
Outcome counts by location and day. No scan log and no patron file to protect.
Wallet behaviour, the mobile-ID standard and issuer trust updates are Laurel's problem, not yours.
Managed through enterprise Android device management today. A decision API for registers and gates is planned, not shipped.
03 · What the phone is asked
The verifier asks the phone one question, "is this person over 21", and tells the wallet it will not keep the answer. That is the whole request.
These fields are refused by the verifier and by the platform; they are never collected and later deleted. Review the privacy architecture.
04 · The console
Every location, every verifier, three plain states. When something needs a person, the console says who and what.
05 · Now, in qualification, planned
Available now
In qualification
Planned
Per-jurisdiction detail, with the evidence behind each label, is on the supported IDs page.
Live production status is checked when this page loads. Until it answers, no row above is upgraded to Supported.
06 · Start
Thirty days, one location, two to five verifiers, with your existing manual check left in place the whole time.
Unable to verify always returns staff to the procedure you already use, so a pilot cannot leave a door uncovered.
Running several venues, a casino floor or a stadium? Say so; multi-site rollouts start with a different conversation. Review privacy and security.